Residents can feel more confident and secure taking a taxi or minicab in Hertfordshire, thanks to a new countywide ‘Travel with Confidence’ scheme.
Taxi drivers and mini-cab operators across the Borough are being offered free, online training to keep themselves and their passengers safe, during the COVID-19 pandemic. Those who successfully complete the course and become accredited can display ‘Travel with Confidence’ stickers on their taxi or private-hire vehicle.
In addition to becoming accredited and being able to display the stickers, those who complete the course may also qualify for £100 reimbursement towards the cost of a screen to separate the driver from their passengers, further reducing the risk of infection.
The latest government guidance means that passengers in taxis are required to wear face coverings. Drivers now have the right to refuse to carry passengers not wearing a face covering, or ask them to leave the vehicle. Those who fail to comply could face fixed penalty notices. Customers are encouraged to look out for the special mark on vehicles or ask for an accredited driver when booking a vehicle, and making a safer choice when deciding how to travel.
If residents have any queries relating directly to the Travel With Confidence scheme, please e-mail taxi@broxbourne.gov.uk