Additional information
Residents can provide compliments and complaints about Broxbourne licensed taxi services using our feedback form.
Helpful documents
The Council holds a public register of licensed drivers at the Council Offices, which is available for inspection by members of the public during office hours.
The Hackney Carriage and Private Hire licensing policy is used as a basis for the licensing of operators, drivers, vehicles and the administration as well as enforcement of its provisions which is summarised in the Hackney Carriage and Private Hire Licensing Handbook.
- Hackney Carriage and Private Hire licensing policy
- Hackney Carriage and Private Hire Fees 2024/25
- Broxbourne Council Policy in respect of NR3 information
- Broxbourne Operator List
- Authorised compliance garages with effect from 1 July 2024
Wheelchair accessible taxis, safeguarding and equality
- The Equality Act 2010 - what to expect when using a licensed vehicle as a disabled person in a wheelchair.
- List of wheelchair accessible licensed vehicles that can be contacted for hire:
Hackney carriage and private hire newsletter, Operator newsletter and meeting minutes
Access the Hackney Carriage and private hire newsletters and the Operator newsletters below:
Operator Newsletters
Meeting Minutes: