Report an issue with damp or mould

Landlord's responsibilities

Landlords are responsible for fixing problems that cause damp, which may include:

  • Structural problems
  • Faulty installations
  • Leaking internal pipes
  • Inadequate ventilation
  • Broken boilers and heating systems
  • Cracked walls or damaged window frames
  • Leaking roofs, missing roof tiles, or faulty guttering

Your landlord is responsible for maintaining extractor fans they've installed. If the damp and mould issue renders your home unfit to live in, your landlord must address it promptly.

Checking for Return of Damp and Mould

Landlords should check if damp and mould returns at least six weeks after making any repairs. If any damage has been caused by the damp issue, such as damaged plaster or carpets, your landlord is responsible for fixing it, which may include redecoration or replacements.

Improvements to Deal with Damp and Mould

Landlords are primarily responsible for repairs, but in cases where repairs do not effectively resolve the damp and mould issue, improvements may be necessary. While landlords are not typically obligated to make improvements, they may need to consider them if repairs do not adequately address the problem. For instance, if dampness makes your home unfit to live in, your landlord may have to insulate the walls or roof to prevent future issues.