Report an issue with damp or mould

Tenant's responsibilities

Contact your landlord as soon as you notice damp, and then use the following steps to start mitigating the problem yourself:

Ventilation: Ensure proper ventilation by using extraction fans in bathrooms and kitchens to expel moisture. This prevents excess humidity build-up.

Open Windows: Regularly open windows to promote cross-ventilation, allowing humid indoor air to be replaced by drier outdoor air, especially on dry days.

Use a Hygrometer: You can invest in a humidity meter (hygrometer) to monitor indoor humidity levels and make adjustments as needed. Humidity levels exceeding 70% for prolonged periods can foster mould growth, while levels below 30% may lead to issues like dry skin and respiratory discomfort.

Dry Wet Items Outside: Avoid drying wet clothing or other items indoors, as it can increase humidity. Use outdoor drying spaces or well-ventilated rooms.

Maintain Room Temperature: Keep room temperatures comfortable but not excessively warm. Colder air holds less moisture, helping reduce humidity levels.

Regular Cleaning: Clean and maintain your living space to prevent moisture sources and mould growth, focusing on high-humidity areas like bathrooms, kitchens and windows.